You’ll be working directly with me, Matt - the founder of G29DESIGN. I handle strategy, design, development, SEO, and consulting personally. There are no juniors, no account managers, and no outsourcing. This ensures clear communication, consistency, and senior-level decision-making at every stage.

G29DESIGN is intentionally independent and founder-led. I focus on fewer clients at a time, go deeper into each business, and deliver bespoke solutions, not templates or production-line work. You’re getting 15+ years of real-world digital experience, not a rotating team.

No. All work is completed by me. Nothing is outsourced, offshored, or handed to third parties. This ensures quality control, clean builds, and accountability from start to finish.

Yes, and this is very common. Many clients come to me after dealing with poor communication, messy builds, or agencies that overpromised and underdelivered. I take the time to assess what’s been done, explain things clearly, and guide you forward without judgement.

G29DESIGN delivers web design, SEO, AI-informed SEO (GEO), eCommerce, lead generation, and digital consultancy. Importantly, these are not siloed services - they’re designed to work together as part of a broader digital strategy.

All websites are custom-built. While modern tools are used where appropriate, layouts, structure, and functionality are tailored specifically to your business, goals, and industry. I don’t sell recycled designs or bloated template builds.

Yes. I can guide you through domain registration, DNS setup, professional email configuration, hosting, and migrations. If you prefer, I can manage this on your behalf to remove friction and ensure everything is set up correctly.

All our website builds are hosted on a high-performance cloud infrastructure located in Melbourne, optimised for speed, stability, and scalability. This setup is designed to deliver fast load times, strong uptime, and flexibility as your business grows. You may select your own hosting provider but we cannot guarantee speed, security, and risk mitigation.

Hosting can be fully managed by G29DESIGN or coordinated with your existing provider. Our managed hosting includes performance optimisation, updates, monitoring, and support - so you don’t need to worry about the technical side.

I work with a wide range of businesses including professional services, healthcare, trades, eCommerce, consultants, creatives, and service-based businesses. What matters most is clarity of goals and a commitment to quality - not the industry label.

I’m based in Narre Warren and regularly meet clients across Melbourne. I also work with businesses across Australia. Local clients benefit from in-person strategy sessions, but the service quality is the same nationwide.

You’ll be involved where it matters: understanding your business, goals, and decisions, without being overwhelmed by technical detail. I handle execution and guide you clearly through key decisions.

Timelines vary depending on scope and complexity. Websites typically take several weeks from discovery to launch. SEO is an ongoing investment and builds momentum over time rather than delivering instant results.

Yes. Ongoing support, maintenance, optimisation, and strategic guidance are available after launch. Many clients choose to continue working together long-term as their business evolves.

I use modern, professional-grade tools for design, development, SEO research, performance optimisation, and analytics. I avoid outdated platforms, bloated plugins, and shortcuts that cause issues later.

My website builds are typically based on WordPress and WooCommerce for e-commerce functionality. We use various analytics tools - like Google Analytics, but also heatmap and user behavior analytics fo advanced insights. Our Agency SERanking license allows us to perform agency-grade SEO services.

Our Cloudways agency account provides us with 24/7 support and security monitoring for all our websites, and we have our own cloud server with VULTR with a Melbourne location.

Yes. I can assist with content structure, SEO-informed copy, branding direction, and guidance on digital and print assets. Where appropriate, I can also connect you with trusted partners.

Yes. Digital consultancy is available as a standalone service. This is ideal if you need strategic guidance, second opinions, audits, or help planning digital investment decisions.

I collaborate with trusted professionals across IT, marketing, advertising, copywriting, and related fields. If you’re a specialist interested in partnering with G29DESIGN, you’re welcome to get in touch to explore alignment.